About Hiscock & Co — Built Inside a CQC-Rated Service
We've sat where you sit.
Hiscock & Co is the regulatory compliance imprint of Care Horizons — a CQC-rated Good community care service still trading after 21 years. The library you're buying from is built on top of an active, inspected, operating service — not abstracted from one.
Three decades of business and care leadership
Vierka Hiscock leads both companies. Her career spans three decades — starting as a qualified business manager and accountant in Slovakia from 1995, then moving through care-sector roles in the UK before acquiring Care Horizons Limited, which she has led as Managing Director since January 2017.
Care Horizons has been operating as a registered care provider since 5 April 2004 — over 21 years of continuous trading and CQC registration. Every policy, form, and operational system Hiscock & Co publishes is something we have used, refined, and stood behind in our own inspections.
What Care Horizons does
In-home day and 24/7 care for people with mental health conditions, learning disabilities, autism, Parkinson's, Alzheimer's, and complex needs — across South West Gloucestershire and Bristol.
- CQC registered and rated Good
- ISO 9001 (Quality Management) certified
- ISO 45001 (Occupational Health and Safety) certified
- Active on the Bristol and South Gloucestershire commissioning frameworks
- Listed on Care & Support West, Care Choices, and homecare.co.uk
Six reasons providers trust Hiscock & Co
1. Practitioner-built, not consultant-written
Every system is authored by people who have run, registered, inspected and re-registered community care services. Each policy answers "how does this work on a Tuesday morning visit?" — not just "what does the regulation say?"
2. ISO 9001 + ISO 45001 certified
Our governance frameworks are built on the same management systems Care Horizons is externally audited against every year.
3. Aligned to the CQC SAF
Every system maps explicitly to SAF quality statements across SAFE, EFFECTIVE, CARING, RESPONSIVE and WELL-LED. Show inspectors exactly which statement each form evidences.
4. Current and continually maintained
v3.2 reflects 2025 regulation: post-PSIRF, post-LPS, post-Sponsor Licence reform, post-Online Safety Act. We monitor CQC, NICE, ICO, UKVI, HSE — and update at version increments.
5. White-label ready in 60 minutes
Every document carries [INSERT] placeholders for your organisation name, Registered Manager, service type, and operational details. Most systems take 45–60 minutes to customise from purchase to deployment-ready.
6. Own forever — not a subscription trap
One-time purchase. No annual renewal. The library is yours. Optional Maintenance keeps it current as regulations change, only on the systems where it matters to you.
One-time purchase. Own forever.
Most compliance providers charge annual subscription fees that lock you into ongoing payments:
| Provider | Approx. annual cost |
|---|---|
| Bettal Quality Consultancy | ~£900/year |
| Care Quality Support | ~£1,656/year |
| Quality Compliance Systems | £600–£1,800/year |
| Hiscock & Co | Standard systems £64.99–£84.99 — one-time |
If you want ongoing version updates, our optional Maintenance Subscription keeps your library current — for a fraction of the cost of the annual subscription model. Most customers buy what they need now and add maintenance later, only on the systems where it matters.
Who buys from Hiscock & Co
- Domiciliary care providers preparing for a first or upcoming CQC inspection
- Newly registered services that need a complete, defensible governance library from day one
- Established providers modernising legacy policies to v3.2 / SAF-aligned standards
- Supported living and extra care providers needing community-specific (not residential) systems
- Personal Assistant arrangements seeking frameworks that respect the SU-as-employer model
- Care franchise networks building a uniform governance library across multiple sites
- Local Authority commissioners and NHS-funded services specifying compliance baselines for their providers
Not sure where to start?
Run the free CQC Self-Audit. It tells you exactly which gaps to close first.
Get the Self-Audit 14-Day Readiness SystemVerify us yourself — in 30 seconds
Compliance buyers should always verify the source of their documents. We publish ours openly.
Care Franchising Limited (publishing entity) — Companies House 16271445 — verify on Companies House
Care Horizons Limited (CQC-registered care provider) — Companies House 05093285 — verify on Companies House
A trading imprint of Care Franchising Limited
Registered office: Kingscott Dix, Goodridge Court, Goodridge Avenue, Gloucester, GL2 5EN
General enquiries: hello@carefranchising.co.uk
Director / commercial / LA + NHS PO: vierka.hiscock@carefranchising.co.uk